Your personal data matters to us. This Privacy Policy explains exactly what information s789 collects, how we use it, who we share it with and the rights you hold as a user — including players across Pakistan.
Your Data, At a Glance
These cards summarise s789's core data commitments in plain English. The full binding policy is set out in the sections below — please read the complete document.
s789 collects only the personal data that is genuinely necessary to operate your account, verify your identity, process transactions and comply with applicable legal obligations. We do not collect data beyond what is required for these purposes.
All data transmitted between your device and s789 is protected using HTTPS/TLS encryption. Personal data held on our systems is stored with appropriate technical and organisational security measures to guard against unauthorised access, loss or disclosure.
Your personal data is never sold to advertisers or data brokers. We share data with third parties only where strictly required for service delivery, legal compliance or fraud prevention — and only with processors bound by appropriate data protection obligations.
You have the right to access, correct, restrict and request deletion of your personal data, subject to our legal obligations. Submit a data request via live chat or email and we will respond within a reasonable timeframe.
We retain your data only for as long as your account is active, or as required by applicable AML, KYC and regulatory obligations. Once the retention period expires, your data is securely deleted or anonymised.
s789 uses session and analytics cookies to improve platform performance and personalise your experience. Our Cookie Policy section explains what we use, why we use it and how you can manage your preferences through your browser settings.
s789 ("we", "us", "our", "the Operator") operates the online gaming information and wagering platform at https://s789.cam (the "Platform"). We are committed to protecting the personal data of all individuals who access our services, including registered players across Pakistan and other jurisdictions.
This Privacy Policy ("Policy") sets out the basis on which we collect, use, store, share and protect your personal data when you visit the Platform, register an account, make a deposit or withdrawal, contact our support team, or otherwise interact with our services. It also explains the rights you hold in respect of your personal data and how to exercise them.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. By using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
Note for Pakistani Users: Pakistan's data protection landscape is evolving. The Personal Data Protection Bill, if enacted, may impose additional obligations and confer additional rights. This Policy reflects s789's current data governance framework; we will update it as relevant legislation comes into force. Nothing in this Policy constitutes legal advice.
s789 acts as the Data Controller for all personal data collected through the Platform. As Data Controller, we determine what data is collected, why it is collected and how it is used. Where we engage third-party Data Processors (for example, payment processors, identity verification providers or analytics services), we ensure those parties are contractually bound to process data only on our instructions and with appropriate security standards in place.
For all data-related enquiries, requests or complaints, please contact us using the details in Section 16 of this Policy.
We collect personal data through several channels, including registration forms, KYC submissions, transaction records and platform usage logs. The categories of data we collect are as follows:
We do not collect: Full unmasked payment card numbers (these are handled directly by our PCI-compliant payment processor); biometric data beyond the liveness check used for KYC matching; or sensitive personal data categories (such as health, religion or political opinions) unless legally required.
We process your personal data on one or more of the following lawful bases:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity and age verification (KYC) | Legal obligation; legitimate interest (fraud prevention) |
| Processing deposits and withdrawals | Performance of a contract with you |
| AML and financial crime monitoring | Legal obligation |
| Platform analytics and performance monitoring | Legitimate interest (improving platform functionality) |
| Marketing communications (where opted in) | Consent |
| Responsible gambling monitoring | Legal obligation; legitimate interest (player protection) |
| Customer support correspondence | Performance of a contract; legitimate interest |
s789 uses the personal data we collect for the following purposes:
s789 does not sell your personal data. We share personal data with third parties only in the circumstances set out below, and only to the extent necessary for the stated purpose.
We engage the following categories of third-party processors under contractual data processing agreements:
We may disclose personal data to regulatory authorities, law enforcement agencies or courts where we are legally required to do so — for example, in response to a valid court order, regulatory request or AML reporting obligation. We will notify you of such disclosure where permitted by law.
In the event of a merger, acquisition or sale of all or part of s789's business, personal data held by us may be transferred to the acquiring entity, subject to equivalent data protection obligations. We will notify registered Users of any such transfer via the email address on file.
Payment Provider Clarification: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah in transaction records are for identification purposes only. These providers are independent entities; s789 does not share your personal data with them beyond what is strictly required to execute a specific transaction you have initiated.
s789's infrastructure and some of our third-party service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place — including contractual data transfer mechanisms and requirements for processors to maintain security standards equivalent to those applied by s789 itself.
By using the Platform, you acknowledge that your personal data may be processed in countries outside your own. We will not transfer your data to a jurisdiction that does not provide an adequate level of protection without implementing appropriate safeguards.
We retain personal data for as long as your account remains active, plus any additional period required by applicable regulatory or legal obligations. Specific retention guidelines are as follows:
After the applicable retention period expires, data is securely deleted or irreversibly anonymised so that it can no longer be associated with an individual.
Subject to applicable law and the Operator's legitimate interests, you hold the following rights in relation to your personal data held by s789. To exercise any of these rights, please contact us using the details in Section 16.
You have the right to request a copy of the personal data we hold about you, along with information about how it is processed.
If personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
In certain circumstances, you may request deletion of your personal data. This right is subject to our legal retention obligations.
You may request that we restrict processing of your data — for example, while a rectification request is under review.
Where processing is based on consent or contract, you may request a structured, machine-readable copy of your data for transfer to another controller.
You may object to processing based on legitimate interest, including direct marketing. Objections to marketing are always honoured immediately.
We will respond to data rights requests within a reasonable timeframe — typically within 30 days. In complex cases or where a high volume of requests is received, we may extend this period and will notify you accordingly. We may need to verify your identity before processing a request.
s789 applies a layered approach to data security. Technical and organisational measures in place include:
While we take all reasonable steps to protect your data, no digital platform can guarantee absolute security. You are responsible for keeping your login credentials confidential. If you believe your account has been compromised, contact support immediately via live chat.
s789 uses cookies and similar tracking technologies to enhance your experience on the Platform, understand how the site is used and support certain security functions. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the Platform to function. | Session / until logout |
| Functional | Remembering language preferences, display settings and region context (e.g. Pakistan/PKR). | Up to 12 months |
| Analytics | Aggregated, pseudonymised data on page views, session duration and navigation paths. Used to improve Platform performance. | Up to 24 months |
| Marketing (opt-in) | Tracking of promotional content interactions where you have consented to receive marketing communications. | Until consent withdrawn |
You may manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to log in or use certain features of the Platform. Instructions for managing cookies vary by browser — consult your browser's help documentation for guidance.
The s789 Platform is strictly for adults aged 18 and over — or the higher minimum required by the applicable operator or license jurisdiction. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data has been provided by a minor, we will take immediate steps to delete that data and close the associated account.
Parents and guardians who believe their child may have registered on the Platform are urged to contact s789 support without delay. Responsible gambling tools, including account restrictions, are available to all registered adult users who wish to limit access on shared devices.
Financial transaction data is processed through PCI-DSS compliant payment processors. s789 does not store full unmasked payment card numbers on its own systems. Wallet identifiers and masked payment references are retained for transaction reconciliation, dispute resolution and AML record-keeping purposes.
Where Pakistani payment services such as Easypaisa, JazzCash, Raast or bank transfer via HBL, UBL, Meezan Bank or Bank Alfalah are referenced in your transaction history, this is solely to identify the payment method you selected. s789 does not share your personal data with these providers beyond what is strictly necessary to execute a transaction you have initiated. These references do not imply endorsement, affiliation or operational integration with those providers for gambling purposes.
s789 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or our data processing practices. Material changes will be communicated to registered Users via the email address on file or via a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this document reflects the most recent revision. We encourage you to review this Policy periodically. Continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the s789 Data Privacy team:
We aim to acknowledge all privacy-related requests within five (5) business days and resolve them within 30 days. Where a request is complex or where we receive a high volume of requests, we may extend this period by up to a further 30 days and will inform you of the extension in writing.
If you are not satisfied with our response, you may have the right to lodge a complaint with the applicable data protection supervisory authority in your jurisdiction. For users in Pakistan, this may include relevant government bodies as the regulatory framework continues to develop.
Explore s789
Read our FAQ for common questions, or return to the homepage to explore what s789 has to offer Pakistani players.
Gambling involves financial risk. Users are responsible for verifying the legality of online gambling in their own jurisdiction. s789 is not affiliated with or endorsed by the Government of Pakistan or any Pakistani regulatory authority.